INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I check on the status of my order?

There are a few ways to determine the status of your order. You can look up the status using our Order Tracking page, reach out to customer service at contact@twowhom.com, or you can visit the Orders page within your account..

Do you have an affilaite program?

Two Whom does have an affiliate program that encourages customers to join and share your favorite products with others.

Our affiliates have first access to new products and get early peeks at sales. They'll also have access to exclusive deals and opportunities such as discounted and affiliate-exclusive products. 

Visit our Affiliate page to get started today.

How can I return an item?

If you wish to request a return, please reach out to our customer support team at contact@twowhom.com . Our team is available to assist you with any questions or concerns you may have about your order. Please include your order number and a detailed description of the issue in your email so that we can assist you as efficiently as possible. Thank you for your business.

Will you restock items indicated as “out of stock?”

Although we do re-stock some items, there are also some products that we don't have immediate plans to re-stock. 

For items that we expect to bring new inventory soon, these will be marked as 'Out of Stock', and you can check the product page to see if it is available on backorder. This feature allows you to purchase from the new inventory that is on the way. 

For items that are out of stock with no new inventory in process, we will have the product labeled as 'Sold Out'. 

Lastly, when we know an item is only going to be produced once, or is the final inventory that we will make for the product, we will mark it as 'Final Stock'.

Note: These labels can been seen on the product images within shop listing pages and the product page. 

Where can I ship my order?

We currently ship to the contiguous 48 US States.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Reach out to us by email contact@twowhom.com.